Whenever someone (often on the internet, but not always) wants to emphasize how smart the collective masses are, or point to the effectiveness of the “hive mind,” they always end up looking at Wikipedia.
But why hold Wikipedia up as a bastion of either mass-generated wisdom or productivity? Why make Wikipedia the pinnacle of the possibilities of collective action?
Yes, its Wikipedia is both a tremendous source of information and an example of the possibilities of a kind of open-ended collaborative effort to tap the massive labors of folks around the world who would, historically, have been shut out of the process of knowledge production. And that opening-up of access is a good thing, generally speaking. However, the price of such opening-up might be a more generally accurate account, but its a less curious, less inspiring and ultimately, less informative product.
Wikipedia gives us information but beyond that, I’m not sure it gives us very much.
Pointing to Wikipedia or the Encyclopedia Britanica as the best of a culture’s intellectual output makes about as much sense as looking to sausage for the best of a culture’s protein sources. Both are collections of abstract and often reductive information — no matter how extensive that information is. Rendered, often, in the authoritative prose of clumsy journalism, both sources are and remain locations for fact checking and the collection of surface level information. They’re useful, and (to extend the sausage metaphor), they might even be a little useful, but they are hardly the finest examples of intellectual production to which we can point. Wikipedia is great for checking dates of major events or grabbing thumb-nail sketches of historical figures, but it is not a terribly productive location for fostering curiosity or encouraging complex intellectual investigation.
Wikipedia offers information at its most basic and banal. It does not signal the “death of the expert,” but its eternal life. And I don’t mean the good kind of expert, either. I mean the niggling, nit-picking kind of expert who treasures the firmness of facts over the flexibility or rigor of intellectual labor.
Wikipedia is great at presenting gross information, but it is much worse at presenting nuanced argument. Encyclopedia Britanica is not much better, for that matter, but what the continual stoking of the Wikipedia v. Britanica debate suggests not the triumph of the collective mind over the individual brain. Nor does it indicate the death of the expert. Instead, it illustrates the embrace of the middle by the mass — which doesn’t tell us anything we don’t already know, and which is exactly where Wikipedia belongs.
Coming Soon: The Death of the Death of the Expert