There’s an article in a recent NY Times about this diagram:
It came from a PowerPoint presentation about the complexities of the American military strategy in Afghanistan. It’s safe to say that the slide, perhaps unintentionally and certainly unironically, certainly does portray complexity….
The article then went on to discuss the military’s current obsession with and recent dissatisfaction with Microsoft’s PowerPoint slide show software because it is unable to convey complexity, which results in boring or irrelevant presentations full of “dum dum bullets.” In short, people seem upset with the technology because it cannot convey the complexities of culture.
They are right. It can’t This only the latest part of a longer and more varied critique of PowerPoint, offered first by no less than Edward Tufte, the genius scholar who was talking about visualizations and the display of data before the rest of us even thought of tweeting.
To expect that technology would be able to solve this problem is to deeply and profoundly misunderstand technology and to project one’s own hopes onto a tool that is, of course, never going to be up to the task. Perhaps the military’s problems in Kabul are not the fault of PowerPoint, but the fault of cultural and political differences between people and nations. Blaming PowerPoint for failing to represent cultural complexities is like blaming a cookie cutter for failing to make cake.
Blaming the technology is far easier than trying to appreciate the complex powers of culture, and technology is rarely better equipped to solve problems than the folks who are putting operating it. And people of all kinds and on all sides of every conflict are notoriously difficult to represent in a set of slides, to capture in bullet points or diagrams, no matter how complex those diagrams become.